FAQ-
Frequently Asked Questions
I do hope the following questions and answers
will be helpful. If there is anything else you would like to know
please contact me either by telephone 07812 950 670 or E-mail:
nick@dynamicartsgallery.com
How
do you create your artwork?
With
a combination of digital painting and drawing techiques using
the latest computer software which allows correct markings, detail
and colour of any individual aircraft.
How may I pay for my order?
I
accept secure online payment with Paypal with the following credit
and debit cards.
Visa, Delta,Mastercard, Switch, Visa Electron, American Express
and Solo.
If you live in the UK you may pay by cheque or by postal order
payable to Nicholas Knapp.
Please allow 5 working days for cheques to clear if this is your
choice of payment.
How
long will it take you to process my order?
No more than 24 hours and often the same day as I receive it.
How do I request my free open edition print?
On
completing your order online you will be prompted to type in your
free open edition print, which will be recorded along with your
order. (Remember that your free print only applies if you purchase
2 prints or more.)
If you are purchasing by cheque or
postal order remember to write your requested free open edition
print along with your order.
How
do you send prints?
In a strong cardboard tube and we GUARANTEE
your order will arrive in perfect condition. We can fit up to 3
prints in 1 tube. All UK orders are sent by Royal Mail First Class
Delivery. Overseas orders are sent by First Class Air Mail Delivery,
which requires your item to be signed for on receipt.
Can
you deliver my order to my work address?
Yes! This is no problem and have done this in the past for many
of my customers in the UK and Overseas.
How
long will it take for my order to arrive?
UK orders should arrive the day after posting. Overseas orders normally
take no more than seven days to reach anywhere in the world.
Is
shipping an order overseas a problem for you?
Not in the slightest – we do it all the time and have customers
from all over the world.
Could
you ship a print for me directly to a friend or loved one as a present?
Absolutely. Just let us know what you would like done and we will
do my best to make you both happy!
Do
you frame prints?
Due to the fragility of a framed print we regret we are unable to
offer this service. Most framers would be able to frame your print(s)
within seven days. Much will depend on your choice of mountboard
and frame.
Can
I commission an Original Profile Illustration of my favourite Aircraft?
If you are thinking you might like to commission a painting please
to contact Nick for a no-obligation quote. This service is the cornerstone
of our business. Feel free to also view the commissions
page for further information.
You
may find the following information of help when selecting our print(s)
of your choice.
If you have any questions, please feel free to call or email us.
LIMITED
EDITION PRINTS
A predetermined number of prints published from an original piece
of art. The quantity of prints published can vary from edition to
edition. Typically, an edition will be 800, or less. The fewer the
number of prints the rarer the print. Each print is individually
numbered. e.g. 20/850
OPEN
EDITION PRINTS
A print edition of an unrestricted quantity. Due to their unlimited
nature, these prints are often much cheaper to buy.
PAPER QUALITY AND PRINTING
We use heavyweight satin photograhic paper of the finest quality
using the highest quality lightfast inks. We also use four-colour
Offset Lithography, the most widely used form of printing today.
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